*Customer Care*

Please contact us at support@obscuredreamdesign.com if you have any questions, ideas, or concerns. We will get back to you at earliest convenience.

*Privacy & Safety*

*Privacy Policy*

Effective Date: 3/18/2024
Last Updated: 3/18/2024

Thank you for visiting Obscure Dream Design. Your privacy is important to us. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website and make purchases from us.

*Information We Collect*

We may collect the following types of personal information when you visit our website or make a purchase:

- Contact information, such as your name, email address, and shipping address.
- Payment information, such as your credit card details or other payment methods.
- Order details, including the products you purchase and their shipping information.
- Communication preferences, such as whether you'd like to receive updates about our shop.

*How We Use Your Information*

We use your personal information to process your orders, communicate with you about your purchases, and provide you with the best shopping experience. This includes:

- Fulfilling and shipping your orders.
- Communicating with you about order status, shipping updates, and any issues that may arise.
- Responding to your inquiries, comments, or reviews.
- Sending you promotional offers, updates, and news about our shop (if you've opted in to receive such communications).

*Data Retention*

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy and to comply with legal obligations. If you would like your information to be removed from our records, please contact us via support@obscuredreamdesign.com

*Cookies and Tracking Technologies*

We use cookies and similar tracking technologies to enhance your shopping experience, analyze shop performance, and gather information about your browsing behavior on our website.

*Your Rights*

- You have the right to access the personal information we hold about you.
- You have the right to correct any inaccuracies in your personal information.
- You have the right to withdraw your consent for us to use your personal information.
- You have the right to request the deletion of your personal information.

To exercise any of these rights, please contact us via support@obscuredreamdesign.com

*Security*

We implement reasonable security measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. However, please be aware that no data transmission over the internet is 100% secure.

*Changes to This Privacy Policy*

We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements. When we update the Privacy Policy, we will revise the "Last Updated" date at the beginning of the policy.

*Contact Us*

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us via support@obscuredreamdesign.com

*Return Policy*

We offer refund and/or exchange within the first 7 days of arrival, if 7 days have passed since arrival, you will not be offered a refund and/or exchange of any kind. No refunds for wrong size orders.